Fantastic opportunity to lead a host of creative/ technical solutions for one of the world’s most successful marketing automation platforms!

The Company:

A Customer Engagement Platform well-known for its efficient push, email, SMS and in-app messaging features, they are favoured by some of the world’s biggest brands to drive their marketing growth. Their API connects your data for use in any business or channel enabling brands including Adidas and BBC to engage with their customers in real time in a highly personalised manner creating deeper customer connections.

The Role:

As a Technical Support Engineer, you will troubleshoot technical issues, improve processes and work closely with the product and engineering team to resolve advanced customer issues. With a competitive salary and benefits, this is an opportunity not to be missed!

You will:

  • Provide expert- level technical support to our customers
  • Contribute in the QA process of new products/ services
  • Analyse code in a variety of different languages

Skills & Experience:

With experience dealing with in technical issues you will have a proven background in managing customer issues from initial contact to resolution and thrive in a fast-paced environment.

  • Ability to read and write code (Python, Java, Swift, JavaScript)
  • Experience across multiple marketing disciplines and agencies
  • Experience with one or more Marketing Cloud Solutions

To apply for this opportunity, please reply to this advert or email your CV to vishali@greymatterrecruitment.co.uk. Alternatively, if you would like to have a confidential chat about this or any other role at Grey Matter Recruitment, please give Vishali a call on 07517 081 221.

Job ID: 1946

Not right? Have a look at some of our other Sales Engineering roles

Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.

Our Tech Solutions Team are specialists in the digital technology and SaaS industry and work with a range of companies from disruptive fintech’s to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces.

The key roles they hire for are Solutions Consultants, Sales Engineers, Product Managers, Technical Account Managers and Pre-Sales Engineers. Our portfolio of roles includes a variety of technical, commercial, individual contributor and management roles.

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Fantastic opportunity to lead a host of creative/ technical solutions for one of the world’s most successful marketing automation platforms!