Customer Success Manager @ AI eCommerce Marketing SaaS

Up to £65,000 plus shares  |
  London

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A brilliant opportunity with an award-winning eCommerce marketing platform who have performed extraordinarily well in recent years.

The Company

  • AI Marketing Automation SaaS
  • 100,000+ customers
  • Over $500m in funding
  • Forbes listed ‘best start ups to work for’

The Role

You will be responsible for coaching a wide variety of customers throughout the customer journey through a multitude of methods.

  • Facilitating customer success and growth throughout the customer lifecycle
  • Drive insights around current levels of engagement
  • Provide 1:1 and 1:Many customer engagement strategies via webinars

Desired Skills & Experience

As a Customer Engagement Manager, you will be passionate about providing the best experience to customers who are scaling their businesses and an aptitude for learning new technology.

  • Have customer facing experience maintaining relationships and problem solving
  • Experience delivering ‘one to many’ programmes
  • Martech SaaS experience is a big plus

To apply for this opportunity, please reply to this advert or email your CV to jim@gmrecruit.co.uk