Customer Success Manager at AI eCommerce Marketing SaaS

Up to £50,000 plus bonus  |
  London

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Excellent opportunity for a driven and consultative candidate to join a rapidly scaling tech company that is leading the way in terms of product across a high growth market.

THE COMPANY:

They are backed by the big-name tech VCs and have a technology stack that is a clear market leader across an area of marketing and advertising technology that is exploding right now.

As a multi-award winning company, they’re praised for having some the most advanced technology in the market around, and for having an equally outstanding company culture

  •  800 employees in 30 offices globally
  •  $80M pre-IPO business
  •  Backed by the biggest names in the VC community
  •  Exceptional company culture and fantastic benefits

THE ROLE:

Building strategic relationships with clients, you’ll focus on maximising their usage and creating a positive experience.

Enabling success for their search and eCommerce campaigns through expertly created strategies and solutions, you’ll be a pro at finding opportunities to support clients and solve any issues.

  • Consultatively ensure customer renewals and growth
  •  Provide technical support and identify market opportunities
  •  Ensure effective ongoing training to maximise utilisation
  •  Over-deliver on client expectations as standard

SKILLS AND EXPERIENCE:

We’re looking for someone with experience executing paid search campaigns (Google Ads), and ideally eCommerce campaigns (Amazon).

You will be coming from an agency or similar advertising technology platform and be technically and analytically minded.

  •  2+ years hands-on SEM campaign management experience
  •  Experienced in a client-facing role
  •  Highly proactive, organising and time-efficient
  •  An excellent collaborator and team player

 

To apply for this opportunity, please reply to this advert or email your CV to mhairi@gmrecruit.co.uk.