Customer Success Manager at International App Monetisation Platform

Up To £70,000 + Bonus + Equity   |
  London

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This is a unique opportunity to spearhead the management and growth of key accounts in an international fast-growth company who are doing some truly exciting things within their space.

Leading on relationships with some of the world’s biggest brands, this is a highly commercial and consultative role where you will work alongside the best in the industry and make a high impact.

 

The Company

This mobile platform drives engagement and monetisation for global clients, with a stronghold on the US and EMEA market.

They work with huge telecoms brands and offer a highly consultative and customer-oriented service to maximise and deliver big results for customers.

  • Vast opportunity for personal and career development
  • Excellent reputation within the industry, winning key awards
  • International travel opportunities
  • Superb benefits package and excellent work life balance

 

The Role

Take the lead and manage your own portfolio of high profile accounts in a very consultative role. Support your clients’ key decision makers in their use of the platform and strategic business decisions. You will be a product expert, allowing you to assist your clients on all aspects of  their monetisation, providing consistently strong customer service and continually bringing value.

  • Work closely with international clients in a highly influential capacity
  • Maintain and develop business relationships
  • Directly contribute to the company’s success as it continues its global expansion
  • Expand your market knowledge and intensify your tech understanding

 

Desired Skills & Experience

You will have a strong consultative background coming from technology, with plenty of experience working with reputable brands.

We are looking for someone who can demonstrate strong commercial understanding, analytical comprehension, and provide a consultative approach to go above and beyond to bring extra value to customers.

  • Focused on delivering first-class customer satisfaction
  • Proactive, self-sufficient and consultative in nature
  • Ability to interpret and present data
  • Exceptional communicator and tenacious work ethic
  • Able to cultivate and maximise strong customer relationships
  • Bringing solutions to client pain points

To apply for this opportunity, please reply to this advert or email your CV to nick@gmrecruit.co.uk