Customer Success Manager at Leading Customer Engagement SaaS Platform

Up to £65K Plus Bonus + Shares  |
  London

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An incredible opportunity for an experienced Customer Success Manager to join one of the world’s fasting growing social SaaS platforms who are revolutionary in their approach to employee and customer engagement.

THE ROLE:

Working with some of the biggest global brands, the Customer Success Manager will deliver optimal platform adoption and customer satisfaction, driving account growth.

  • Working closely with Management, Sales and Marketing to improve the product and processes
  • Creating solutions to drive customer success and value
  • Own client portfolio of huge global brands
  • Fantastic base salary, bonus and benefits

THE COMPANY:

One of the fastest growing companies in the content marketing and social space, working with some of the world’s best-known brands and largest enterprises.

  • Pioneering Marketing SaaS platform in content marketing
  • Global operations with offices around the world
  • Multi-million pound Venture Capital investment
  • Rapid expansion plan and fantastic career development opportunities

SKILLS AND EXPERIENCE:

An experienced Customer Success Manager with excellent communication, relationship building and presentations skills to join this innovative platform.

  • Experience of managing relationships with enterprise organisations
  • Proven success in customer relationship management and customer success
  • The ability to be able to be creative and problem solve
  • Superb verbal, oral and written skills
  • A strong passion for technology and change

To apply for this opportunity, please reply to this advert or email your CV to mhairi@gmrecruit.co.uk