Customer Success Manager at Marketing Intelligence SaaS

£45k – £70k + 15 % bonus  |
  Remote UK

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Exciting opportunity for career progression with a leading market intelligence and analytics provider experiencing rapid extension.

The Company

Marketing Intelligence platform serving Global Brands, independent and mobile first companies, providing quality insights and leading customers in every step of their journey.

  • $50m in funding
  • Marketing Analytics SaaS
  • International clients

The Role

 Accountable for customer engagement and retention, acting as the point of contact for assigned customer portfolios.

  • Delivering analytics, insights, training and best practices to customer teams
  • Engagement with key customers to understand their business goals and competitive landscape
  • Leading discussions and navigating relationships to support platform adoption and usage

 

Desired Skills and Experience

You will have Customer Success or client facing experience in an analytical capacity.

  • Enterprise SaaS experience
  • Highly analytical
  • Strong ability to create, build and leverage relationships effectively
  • Excellent listening, presentation and verbal communication skills

To apply please reply to this advert or email mahanoor@gmrecruit.co.uk.