Customer Success Manager (Search) at AI Marketing SaaS

Up to £40K + bonus   |
  London (Hybrid)

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Excellent opportunity for a driven and consultative candidate to join a rapidly scaling tech company that is leading the way in terms of product across a high growth market.

THE COMPANY:

They are backed by the big-name tech VCs and have a technology stack that is a clear market leader across an area of marketing and advertising technology that is exploding right now.

As a multi-award winning company, they’re praised for having some the most advanced technology in the market around, and for having an equally outstanding company culture

  • 800 employees in 30 offices globally
  • $80M pre-IPO business
  • Backed by the biggest names in the VC community
  • Exceptional company culture and fantastic benefits

THE ROLE:

Building strategic relationships with clients, you’ll focus on maximising their usage and creating a positive experience.

Enabling success for their Search campaigns through expertly created strategies and solutions, you’ll be a pro at finding opportunities to support clients and solve any issues.

  • Consultatively ensure customer renewals and growth
  • Provide technical support and identify market opportunities
  • Ensure effective ongoing training to maximise utilisation
  • Over-deliver on client expectations as standard

SKILLS AND EXPERIENCE:

We’re looking for someone with experience executing Paid Search campaigns (Google Ads), and a solid understanding for other digital channels.

You will be coming from an agency or similar advertising technology platform and be technically and analytically minded.

  • 2+ years hands-on Search/PPC campaign management experience
  • Experienced in a client-facing role
  • Highly proactive, organising and time-efficient
  • An excellent collaborator and team player

To apply for this opportunity, please reply to this advert or email your CV to mhairi@gmrecruit.co.uk.