Customer Success Manager, US at Mobile Creative AI Technology

Up To $120,000 + Great Bonus & Benefits   |
  New York

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A fantastic opportunity to join a fast growth and ever-evolving sector, mobile creative AI technology. This company is doing exceptionally well, with 300% YOY growth and since being founded in 2019, are already profitable.


The Company

They are working with some of the biggest mobile app names, and are looking to add a further 15 to their existing 35 people this year, so it’s a really exciting time to join their business.

  • Disruptive mobile creative AI & analytics platform
  • Huge global growth plans over the coming months
  • International offices with relocation and remote working possible


The Role

As a Customer Success Manager, you will consult with key clients whilst being extremely influential in ongoing product development.

  • Managing key accounts establishing a trusted and strategic relationship
  • Provide training, guidance and advice to clients to ensure optimum utilisation of the platform
  • Serve as product expert, communication and providing feedback on product updates and releases


Desired Skills & Experience

You’ll have previous experience in mobile marketing/advertising in an account management or customer success capacity.

Alongside this, you’ll be upbeat with excellent interpersonal and communication skills, and have a focus on going above and beyond for customers and colleagues.

  • Comprehension of mobile marketing and software
  • Invested in developing and maintaining customer success
  • Positive attitude with a consistent proactive drive
  • Self-motivated and organised nature, and can problem solve effectively

To apply for this opportunity, please reply to this advert or email your CV to Alternatively, if you would like to have a confidential chat about this or any other roles at Grey Matter Recruitment, Nick will be happy to run through this with you on +447525 134 512.