Customer Success Manager, US at Mobile Creative AI Technology

Up To $120,000 + Great Bonus & Benefits   |
  New York

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A fantastic opportunity to join a fast growth and ever-evolving sector, mobile creative AI technology. This company is doing exceptionally well, with 300% YOY growth and since being founded in 2019, are already profitable.

 

The Company

They are working with some of the biggest mobile app names, and are looking to add a further 15 to their existing 35 people this year, so it’s a really exciting time to join their business.

  • Disruptive mobile creative AI & analytics platform
  • Huge global growth plans over the coming months
  • International offices with relocation and remote working possible

 

The Role

As a Customer Success Manager, you will consult with key clients whilst being extremely influential in ongoing product development.

  • Managing key accounts establishing a trusted and strategic relationship
  • Provide training, guidance and advice to clients to ensure optimum utilisation of the platform
  • Serve as product expert, communication and providing feedback on product updates and releases

 

Desired Skills & Experience

You’ll have previous experience in mobile marketing/advertising in an account management or customer success capacity.

Alongside this, you’ll be upbeat with excellent interpersonal and communication skills, and have a focus on going above and beyond for customers and colleagues.

  • Comprehension of mobile marketing and software
  • Invested in developing and maintaining customer success
  • Positive attitude with a consistent proactive drive
  • Self-motivated and organised nature, and can problem solve effectively

To apply for this opportunity, please reply to this advert or email your CV to nick@greymatterrecruitment.co.uk. Alternatively, if you would like to have a confidential chat about this or any other roles at Grey Matter Recruitment, Nick will be happy to run through this with you on +447525 134 512.