Enterprise CSM at AI Customer Data Platform

up to $90,000 + 10% Bonus  |
  New York

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Enterprise CSM position with one the most sophisticated online behaviour measurement platforms in the market today. If you enjoy combining a highly analytical mindset with a high touch consultative approach, then this is an ideal opportunity.

 

The Company

  • AI Marketing Analytics SaaS
  • Gaming & Ecommerce specialists
  • Well funded by top investors
  • Circa 200 employees based in New York, London and multiple global offices
  • Supported by a world class Data Science team
  • Partnered with the industry’s leading marketing automation/customer engagement platforms

 

The Role

  • Become a trusted product advisor to 10 – 15 Enterprise accounts.
  • Drive optimum customer engagement and utilisation
  • Help customers make sense of data and recommend actionable insights

 

Desired Skills & experience

  • High touch / Enterprise SaaS CSM experience
  • Strong data interpretation / presentation skills
  • Intermediate / advanced Excel skills

Not right? Have a look at some of our other 

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Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.

Our Tech Solutions Team are specialists in the digital technology and SaaS industry and work with a range of companies from disruptive fintech’s to established marketing SaaS platforms and rapidly growing ad technology tools to digital marketplaces.

The key roles they hire for are Solutions Consultants, Sales Engineers, Product Managers, Technical Account Managers and Pre-Sales Engineers. Our portfolio of roles includes a variety of technical, commercial, individual contributor and management roles.