High impact opportunity with an award-winning eCommerce marketing platform who have performed extraordinarily well in recent years.
- AI Marketing Automation SaaS
- 60,000+ customers
- Over $400m in funding
- Forbes listed ‘best start ups to work for’
Owing to their phenomenal growth and huge client base, they are seeking a Growth Success lead to design and implement a ‘one to many’ engagement program to scale growth with a large volume of SMB accounts. You will also lead a team of four to drive platform adoption via webinars, social channels and online tutorials.
- Hire, train and coach direct reports to achieve their performance and career goals
- Define success outcomes and strategies to hit targets
- Monitor and manager customer health and develop prioritisation strategies
Desired Skills & Experience
As a proven eCommerce customer success / onboarding specialist, you will have proven experience leading and growing a team that can deliver customer satisfaction.
- Experience managing customer success or onboarding specialists in a high growth SaaS environment
- Experience delivering ‘one to many’ programmes
- Martech SaaS experience is a big plus