Lead Customer Success Manager at Privacy-first Synthetic Data FinTech

Up to £80,000 Plus Bonus  |
  London

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Fantastic opportunity to lead the customer’s success for this cutting-edge synthetic data FinTech platform.

The Company

This privacy-first FinTech start-up built for the future of data analysis transforms sensitive data into a synthetic copy that is completely safe to share – and avoids GDPR!

  • Quickly establishing themselves as the leaders in the Synthetic Data arena
  • Finance, Government and Automotive enterprise clients
  • A highly experienced leadership team
  • VC backed and just completed a new funding round

The Role

Integral Customer Success role where you will own the customer experience from initial relationship building through to overseeing implementation and long term value.

  • Get to know the client from day one building relationships and encouraging early adoption
  • Work with implementation and project management teams to oversee the full customer pipeline.
  • Guide enterprise clients to long term success.

Desired Skills & Experience

You will have at least two years of Customer Success Management experience within a SaaS start-up environment for high touch enterprise clients.

  • Experience working on a technical start-up platform
  • Knowledge of regulated environments – finance, governance, health etc
  • Knowledge within data science, AI or machine learning

To apply for this opportunity, please respond to this job Ad or send a current CV to joe@gmrecruit.co.uk