Senior Customer Success Manager at Purchase Data Advertising Platform

£40K-£50K + bonus + stock  |
  London (Hybrid)

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Join an established measurement and analytics tech company, whose complex technology proves highly valuable for global consumer clients.

The Company:

Multi award winning NASDAQ listed company and in their first year grew their stock shares by over 60%. The platform works with some of the biggest retailers and banks thanks to their unique and forward-thinking native advertising tech that maximises value, loyalty and engagement.

  • Great company culture, internal opportunities and long tenures
  • UK clients include Lloyds, Santander, Sky and Sainsburys
  • Continually developing their product and proposition in market
  • Offer great perks such as flexible working, uncapped commission

The Role:

The Senior Customer Success Manager will be the go-to person for a portfolio of growing accounts, translating actionable insights into compelling stories.

You’ll play a crucial part in delivering strategy and maximising performance of accounts to help clients to understand untapped potential from purchase data.

  • Look for opportunities for growth within your own portfolio
  • Manage key relationships with global clients
  • Promote your clients’ needs internally to develop the proposition
  • Advise on best practice for campaign structures and segmentation
  • Progression opportunities into a management role

Skills & Expertise:

We’re looking for account managers with 3-5 years’ experience, coming either from a performance advertising background or loyalty/CRM/insights platform.

You’ll be a switched-on and ambitious self-starter, who understands complex technology quickly and can articulate its value to clients.

  • Account management background
  • Attention to detail and data oriented
  • Strong commercial and analytical understanding
  • Self-sufficient and can hit the ground running

For more information or to apply for this role, please contact mhairi@gmrecruit.co.uk