Join an established measurement and analytics tech company, whose complex technology proves highly valuable for global consumer clients.
The Company:
Award-winning and market leading product, working with the biggest global retailers and banks. Our client’s proposition is truly unique and forward-thinking, maximising value, loyalty and engagement.
- Great company culture, internal opportunities and long tenures
- UK clients include Lloyds, Santander, Sky and Sainsburys
- Continually developing their product and proposition in market
- Offer great perks such as flexible working, uncapped commission
The Role:
The Senior Customer Success Manager will be the go-to person for a portfolio of growing accounts, translating actionable insights into compelling stories.
You’ll play a crucial part in delivering strategy and maximising performance of accounts to help clients to understand untapped potential from purchase data.
- Design and deliver strategy for portfolio of key global clients
- Identify areas to grow and develop accounts
- Become a trusted advisor to clients; understanding and championing needs
Skills & Expertise:
The Senior Customer Success Manager will have a background in advertising and strategy, and be confident using insights to develop global clients.
- Account Management/Customer Success background
- Advertising experience, ideally within CRM, Loyalty or Insights
- Proven experience using data to create actionable insights, driving success for clients
For more information or to apply for this role, please contact mhairi@gmrecruit.co.uk