Senior Onboarding Consultant at Mobile Marketing Automation SaaS

Up to £60,000 plus shares  |

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Fantastic opportunity to join a hyper-growth eCommerce marketing platform that has performed extremely well over the past year with an award-winning culture.

The Company

  • Forbes listed ‘best startups to work for’
  • Over $500m in funding
  • Leading company in AI Marketing Automation
  • 100,000+ customers

The Role

Guide new mobile marketing customers through the implementation / onboarding process to ensure they are set up for success.

  • Scope out project requirements, resources and timelines for smooth platform set-up
  • Partner with clients to review and customise dashboards to an optimum and consistent level
  • Troubleshoot and resolve / escalate any software issues
  • Work with Engineering and Product teams to advise on implementation improvements

Desired Skills & Experience

As an experienced Marketing SaaS implementation specialist, you will have a passion for customer support/success with excellent project management skills.

  • Implementation experience within mobile / SMS
  • Excellent communication and consultation ability
  • Organisational and project management skills

If you’d like to apply for this opportunity please apply through this advert or send your CV to