VP of Customer Success at AI Customer Insights SaaS

$180K – $200K + Bonus + Shares + Benefits  |
  New York / Hybrid

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VP-level opportunity to completely own the US Customer Success practice for an incredibly sophisticated customer orchestration platform.

 

The Company

  • AI Marketing Analytics SaaS
  • $100m in funding from top investors
  • Circa 300 employees based in London, New York and multiple global offices
  • Partnered with the industry’s leading marketing automation/customer engagement platforms

 

The Role

  • Spearhead the US CSM practice
  • Lead your team to achieve product adoption, renewal and expansion for their clients
  • Manage and grow C-suite client relationships

 

Desired Skills & Experience

  • Director-level Customer Success, Account Management or similar experience
  • Understanding of the Marketing Analytics / Marketing Automation industry
  • Team Management

 

If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk

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Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.

Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics.

The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles