Customer Success Manager at Cutting-Edge DevOps SaaS

£60K – £70K + Benefits  |
  London (Hybrid)

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Ref: 3226

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Fantastic opportunity to build relationships with the world’s leading enterprise software businesses while driving product adoption for a truly transformative, cutting-edge DevOps platform.

 

The Company

  • Massive enterprise clients the likes of SAP, Cisco and AWS
  • A flat, employee-empowering culture
  • Extensive benefits: Flexible work, Health Insurance etc
  • Share Options
  • Option to travel – US, India etc

 

The Role

  • Build and maintain enduring technical relationships with major enterprise accounts, ensuring their success and satisfaction with this groundbreaking product
  • Implement a strategic success plan for clients, covering onboarding, training, utilization, and regular business reviews.
  • Thrive in a start-up environment, wear many hats, collaborate across departments to enhance customer satisfaction, accelerate product adoption, and identify innovative customer solutions.

 

Desired Skills and Experience

  • Customer success experience for a technical / DevOps product
  • Experience driving adoption and renewals
  • An understanding of Software Development / DevOps / Linux / C++ / Java / C / Debugging / QA

 

If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk