Customer Success Manager at Unified Customer Data Insights Platform

£50-£65K + Bonus + Benefits  |
  London

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Ref: 2958

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Fantastic opportunity to join a true disruptor within the customer data / marketing personalisation industry as part of their growing Customer Success team.

 

The Company

Unified Data Marketing and Insight platform with ability to consolidate and 1st, 2nd and 3rd party data for some of the biggest brands in the world.

 

The Role:

First Customer Success hire for the UK team, joining an established team across EMEA.

  • Owning entire customer lifecycle
  • Creating insights to influence customer strategy, and drive platform success
  • Manage a broad portfolio of well-known global names
  • Internal and external stakeholder management

 

Desired Skills & Experience:

Account Management or Customer Success experience within AdTech/analytics SaaS industry.

  • 4 years in Account Management and/or Customer Success
  • Data-savy, confident analysing data-sets to create custom insights
  • Understanding of retail media / broadcast media desirable, but not essential

 

To apply for this role, please email your CV to mhairi@gmrecruit.co.uk

Not right? Have a look at some of our other 

Customer/ Client Success

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Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.

Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics.

The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles