Head of Customer Success at First-Party Data AdTech Platform

£80K – £100K + Bonus   |

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Incredible opportunity to lead the Customer Success team at a disruptive, AI deep-learning and contextual SaaS Ad Tech platform, that is designed to thrive in a post-cookie world.

The Company

  • Serious growth trajectory; hiring globally with 100% YoY growth
  • Impressive client list of market leading agencies and global brands
  • 70 staff across 10 locations (including New York, London, Paris)
  • Cutting-edge cookie-less technology

The Role

Reporting into the MD, you will lead the Customer Success team in delivering exceptional service and success to clients.

  • Directly manage Traders and Campaign Managers to lead on platform adoption and onboarding
  • Work with clients to define evolving strategy, driving ongoing platform success
  • Identify and capitalise on commercial opportunities, increasing client satisfaction and spend

Desired Skills / Experience

You will have experience working within AdTech or from a Media Agency background:

  • Proven experience leading teams in the AdTech/Agency space, specialising on Programmatic
  • Strong account management or client services background, ideally managing Enterprise accounts
  • Drive and excitement to be part of a fast-growing organisation

To apply for this opportunity, please reply to this advert or email your CV to mhairi@gmrecruit.co.uk