Customer Success Manager at $100m funded AI MarTech SaaS

$90,000-$110,000 + Bonus + Benefits + Options  |
  New York / Hybrid

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Ref: 3665

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This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands.

 

The Company

  • AI Marketing Automation & Analytics SaaS
  • $100m in funding from top investors
  • Circa 700 employees – global offices
  • 75% of managers promoted from within
  • Meta, Shopify, Snowflake partners

 

The Role

  • Take ownership and a hands-on, high-touch approach to key clients with a focus on product value
  • Provide training, guidance and advice to clients to ensure optimum utilisation of the platform
  • Ensure enterprise-level clients understand and make the best use of their data

 

Desired Skills & Experience

  • Customer Success for a B2B SaaS Product
  • Enterprise, high-touch clients
  • Hands-on consultative approach

If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk

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Grey Matter. Intelligent recruitment for the digital, technology, marketing and media sectors. Based in London, we partner with B2B & B2C technology companies, global brands, start-ups, publishers and agencies to find talent in London, across the UK and internationally.

Our Advertising Technology Team are specialists in the digital advertising industry and work with a range of companies from ad tech vendors, media agencies and publishers working on vacancies across programmatic, paid social, PPC, CRM & data analytics.

The key roles they hire for are ad operations, account managers, technical account managers, traders and analytics. Our portfolio of roles includes a variety of mid-senior and executive level roles